Sales Management
by M.V.Kulkarni
- 8th Rev. & Enl. ed
- Pune Everest Publishing House 2007
- 249p. 24 cm.
Ch 1- Personal selling and Salesmanship Ch 2- Organizing the Sales efforts Ch 3- Personnel Management in the Selling Field Ch 4- Controlling the Sales Efforts Ch 5- Field Sales Management Ch 6- Leading Ch 7- What is the Sales Grid Ch 8- The Customer Grid Ch 9- Attributes of a Good Salesman Ch 10- Keys To Human Tendencies Ch 11-Building Your Own Credibility Ch 12- Negotiation Ch 13- Body Language