E-commerce and business communication [CBCS Semester - II]
by Biswajit Bhadra, Asok Satpati, Ramit Kumar Roy and Debasri Dey,
- Kolkata The Elegant Publications 2018
- [viii], 200p., 200p. ; 24 cm.
Overview of e-commerce -- E-CRM and SCM -- Digital payment -- ERP -- New trends in e-commerce -- Communication in business -- Types of communication -- Tools of communication -- Drafting