Datta, D. L. <br/><br/>
E-commerce and business communication [CBCS Semester - II] 
by D. L. Datta and Suraj Kr. Debnath 
 - 2nd rev. ed. 
 - Kolkata  Tee Dee Publications Pvt. Ltd.  2019 
 - 424p. ;  24 cm. 
<br/><br/> Includes short questions and answers, university questions and bibliography. 
<br/><br/>Fundamentals of e-commerce and e-business models -- Electronic Customer Relationship Management [E-CRM] -- Supply Chain Management [SCM] -- Digital payment systems [E-payment systems] -- Enterprise Resource Planning [ERP] -- New trends in e-commerce -- Introduction to Business Communication -- Types of communication -- Tools of communication -- Drafting and practice in effective communication 
<br/><br/><label>ISBN: </label>9789383819256  Rs.350.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Marketing management--Marketing channel--Telemarketing--Online marketing<br/>Commerce
<br/><br/><label>Subjects--Index Terms: </label>E-commerce Business communication 
<br/><br/><label>Dewey Class. No.: </label>658.872  / DAE