Fundamental treatise on e-commerce and business communication
by Debdulal Chatterjee, Chanchal Guha Roy and Sushil Mukherjee
- Kolkata B. B. Kundu Grandsons 2018
- viii, 416p. ; 23.7 cm.
Includes appendix, MCQ questions and answers.
Introduction to E-commerce -- Business models of E-commerce -- Electronic Customer Relationship Management -- Supply Chain Management -- Digital payment systems -- Enterprise Resource Planning (ERP) -- New trends in e-commerce -- Introduction to Business Communication -- Types of communication -- Tools of communication -- Drafting