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1.
Services marketing / by Govind Apte

by Apte, Govind.

Material type: Text Text Publisher: New Delhi : Oxford University press, 2004.Availability: Items available for loan: HCC Seminar Library [Call number: 658.91 APS] (8), HCC Central Library [Call number: 658.81 Ap83] (7).

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2.
Service marketing / by M.K. Rampal and S.L.Gupta : Concepts, applications and cases

by Rampal, M.K | Gupta, S.L.

Material type: Text Text Publisher: New Delhi : Galgotia Publishing Company, 2000.Availability: Items available for loan: HCC Central Library [Call number: 658.8 R147G] (5).

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