000 01211nam a2200265 4500
020 _a9789384080853
_cRs.250.00
040 _aHCCL
041 _aeng
082 _a658.872
_bCHF
100 1 _4aut
_aChatterjee, Debdulal
245 _aFundamental treatise on e-commerce and business communication
_cby Debdulal Chatterjee, Chanchal Guha Roy and Sushil Mukherjee
260 _aKolkata
_bB. B. Kundu Grandsons
_c2018
300 _aviii, 416p. ;
_c23.7 cm.
500 _aIncludes appendix, MCQ questions and answers.
505 0 _aIntroduction to E-commerce -- Business models of E-commerce -- Electronic Customer Relationship Management -- Supply Chain Management -- Digital payment systems -- Enterprise Resource Planning (ERP) -- New trends in e-commerce -- Introduction to Business Communication -- Types of communication -- Tools of communication -- Drafting
650 _aManagement
_xMarketing management
_xMarketing channel
_xTelemarketing
650 _aCommerce
653 _aHuman resource management
700 1 _4aut
_aGuha Roy, Chanchal
700 1 _4aut
_aMukherjee, Sushil
942 _cBK
_2ddc
999 _c5093
_d5093